Date: Thu, 18 Dec 1997 05:41:24 GMT Server: Apache/1.2.1 Last-Modified: Sat, 10 May 1997 03:40:39 GMT ETag: "272fe7-1550-3373ee37" Content-Length: 5456 Accept-Ranges: bytes Connection: close Content-Type: text/html Our People Our People
Account Managers and Merchandisers make up almost half of our workforce. Our success is based on front-line customer relationships. These individuals are responsible for developing and nurturing strong relationships and maintaining superior levels of marketplace execution.

An account manager checks product on shelves, displays, and in the stock room, and segregates damaged or out-of-date product before developing a sales order for next-day delivery to this supermarket.
Sales orders are transmitted several times a day via phone lines from the account manager's hand-held computer to our automated invoicing, load creation, and dispatching system.
A merchandiser discusses a display he is building with the account manager. Merchandisers stock shelves, build and maintain displays, and rotate and merchandise product in accordance with Company standards.
The account manager discusses new products and promotions with a petroleum outlet manager. Our customers expect superior service and they rely on us to contribute to the success of their businesses.
The account manager and a delivery merchandiser review merchandising standards. These standards are strictly followed.
On a typical day, delivery merchandisers handle more than 2 tons of product.
A delivery merchandiser and convenience store manager review a delivery.
The account manager makes sure all point-of-sale materials are properly in place.
Our employees know that their daily actions in each local market generate our consistent growth in operating and financial results and, ultimately, increase share-owner value.



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