Server: Microsoft-IIS/3.0 Date: Fri, 21 Nov 1997 02:09:13 GMT Content-Type: text/html Accept-Ranges: bytes Last-Modified: Mon, 05 May 1997 23:05:02 GMT Content-Length: 2104 Customer Service

"Customer service is EXECUTONE's top priority"

The company believes customer satisfaction is the critical consideration in all aspects of its business and that its long-term success is measured by the extent of customer satisfaction. Service means being sure that the company's solutions continue, year after year, producing the results customers want and expect.

National Service Center
The focus is on providing timely and cost-effective customer service, with the ability to remotely diagnose and resolve system problems. Certified customer service representatives monitor real-time status of all service calls and analysts have on-line diagnostic capabilities.

Customers nationwide call to request service, gather information, place a move, add or change request, reference a maintenance agreement and ask about new products. EXECUTONE supports approximately 130,000 customers, handling 2,000 customer calls daily, while interfacing with 35 direct sales offices and dispatching over 500 customer support specialists, nationwide.

Open 24 hours a day, 365 days a year, the National Service Center sets a new standard of service excellence in the telecommunications industry.

Customer Service Center: 1-800-678-9866

CORPORATE HEADQUARTERS:
Executone Information Systems, Inc.
478 Wheelers Farm Road
Milford, CT 06460

Tel: (203) 876-7600
E-mail: info@executone.com