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Service and Support

While you may initially choose Electro Rent for product availability and flexible rent/lease plans, it's our service and support that differentiates us -- that keeps the customers we've made.
 
To maximize your convenience, Electro Rent maintains 23 service and support offices in major metropolitan centers across the United States and Canada.
 
Our ubiquitous sales presence guarantees you far more than "What you want, when you want it." Prompt delivery is just the beginning. Our trained technicians will even set up and install your equipment as part of your agreement.
 
Our toll-free 800 number is staffed by communicative technologists who bring years of hands-on savvy to your problem. We can step you through set-up by phone. If there's a glitch, we'll diagnose it with you and set it right. In the extreme case, we'll rush through a replacement unit so your productivity stays high.
 
Our test and measurement labs are calibrated to national standards so there's never a worry about test consistency or measurement integrity. Trained Electro Rent techs pre-check and calibrate instruments before shipping. Every box is a benchmark.
 
You may call us first for our breadth of product, but we know it's service and support that keeps long-term customers and makes long-time friends. That's why we're local, we're thorough, and we're toll free.

Services With An Edge

Management reports keep you informed about what you have rented or leased, how long you have had it, and how much you are paying for it.

New product briefings on technologies that can change your workplace. Objective product comparisons in our Computer Reference Guide.

We pre-load the most popular application software product: Microsoft Office Standard.

Pre-delivery loading of your custom software.

Optional damage and loss coverage available - just in case.