Norman K. Sondheimer

Background: Ph.D., Computer Sciences, 1975, University of Wisconsin-Madison;
M.A., Computer Sciences, 1970, University of Wisconsin-Madison; and
A.B., Mathematics and English, 1968, Carnegie-Mellon University

Research:  Dr. Norman K. Sondheimer is co-Director of the Electronic Enterprise Institute (EEI) at the University of Massachusetts Amherst and a Senior Research Scientist in the University’s Computer Science Department. EEI is dedicated to bringing UMass faculty together with business and government units to devise new approaches to the interdisciplinary challenges posed by electronic enterprises and to investigate fundamental issues that underlie electronic commerce, digital government and the virtual enterprise. Beginning in 2000, he has partnered with Professors Leon Osterweil and Ethan Katsh in a series of efforts to improve the adoption rate of e-government systems. They have seen this as an effort to build trust among the stakeholders in the systems. To encourage this they have been integrating powerful process definition and analysis approaches into participatory computer systems design methods. Most recently they have been studying the adoption of Online Dispute Resolution at the U.S. Government’s National Mediation Board.

Activities and awards: Dr. Sondheimer has published and presented dozens of papers on a variety of information technology topics worldwide and is a widely invited speaker with many keynote speeches, conference panels and university seminars appearances. In addition to corporate support, his research has largely been supported by DARPA and the National Science Foundation. Sondheimer has consulted for and served on advisory committees for such organizations as the United States Department of Commerce, the Commerce Department’s National Institute of Standards, the Commonwealth of Massachusetts’ Information Technology Division, Defense Advanced Research Projects Agency and Bell Laboratories.
 

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