This is a student employee position in the Systems department of University Health Services. This position provides PC Support services to the UHS user community under the direction of UHS' full-time support staff.

This job is for a UMass undergraduate student in good academic standing. The ideal candidate will be pursuing an undergraduate Computer Science or EC&E degree or has proven experience providing PC Support in an academic or business environment.

Responsibilities:
- Provide Help Desk coverage - receiving, documenting, and triaging computer related issues via multiple channels (in person, by telephone, via email).
- Resolve issues of an appropriate level that are reported to the UHS Help Desk or assigned by UHS Systems staff members. Escalate issues to other UHS staff as appropriate.
- Assist with the installation, configuration, and roll-out of UHS Windows based computers to end users, both through manual installation/configuration and through the utilization of ghosting/imaging technology.
- Provide basic system administration support for the creation/deletion of user accounts, routine security changes, etc...
- Maintain appropriate levels of documentation, particularly as it pertains to logging work assigned/completed, managing hardware inventories, and communicating issue and issue resolution details to UHS Systems staff.

Job Requirements:
- Experience, aptitude, and interest in the areas of computer hardware and software, networking, security, and support.
- Excellent customer service skills - patience, attention to detail, helpful attitude, friendly yet professional demeanor, interest in training users, etc...
- Strong communication skills, both verbally (in person and over the phone) and in writing (via email and as documentation).
- Ability to perform effectively as part of a team, under the direct supervision of UHS Systems staff, and independently with minimal supervision as the situation warrants.
- Physical capability to lift/move equipment weighing up to 50 pounds. Physical capability to crawl under/behind desks and other equipment as needed to run cables, install equipment, and troubleshoot connectivity issues.

This position pays $10/hour, we are seeking individuals who would routinely work 10-20 hours/week with flexible but pre-scheduled hours and days. This position is available immediately. To apply, send a resume to uhspcsupport [at] gmail [dot] com or apply in person at University Health Services, Human Resources, Room 371c.

Please visit our career website at http://www.qualcomm.com/careers/ and create your profile. Having a profile in our website will allow you to apply directly to positions and will help maximize your visibility to hiring managers looking to review resumes for their open positions. When updating your profile, please apply to the respective requisition number:

G1839501: Intern, Software Development Engineer (Summer 2010)
G1837031: Intern, Systems Design Engineer (Summer 2010)
G1837030: Intern, Hardware Design Engineer (Summer 2010)

G1840244: New Grad, Hardware Engineer
G1840245: New Grad, Software Engineer
G1840243: New Grad, Systems Engineer


You may also email your resume to qualcomm [at] on-campus [dot] com for consideration.

Hardware Engineer - New Grad & Intern
· Positions Include: RF Hardware Design, Board and FPGA Design, Digital ASIC Design, Verification/Integration, RF/Analog/Mixed Signal IC Design, Antenna Design, Power Management IC Design, Multimedia Architecture Design

· Requirements: Bachelor's, Master's or PhD degree in Electrical Engineering or Computer Engineering

Software Engineer - New Grad & Intern
· Positions Include: Linux OS Development, Real time OS Development, Android Architecture, Device Driver Development, Multimedia Applications, Object Oriented and UI Design, SW Research Innovator, Machine Learning, Windows Mobile Development

· Requirements: Bachelor's, Master's, or PhD in Electrical Engineering, Computer Science or Computer Engineering

Systems Engineer - New Grad & Intern
· Positions Include: Wireless Modem Firmware, Physical Layer Systems Design, Audio/Video Multimedia Systems, MAC Layer Systems Design, Digital Signal Processing, ODFM Systems Development

· Requirements: Master's or PhD degree in Electrical Engineering, Computer Science or Computer Engineering


About QUALCOMM:
Ranked #8 by Fortune Magazine's annual "100 Best Companies to Work For" and headquartered in San Diego, QUALCOMM develops, manufactures, markets, licenses, and operates advanced 3G communications systems and products based on its proprietary digital wireless technologies. To ensure that the entire wireless industry is inspired and continues to evolve, innovate and experience success, QUALCOMM develops its technologies and solutions for the purpose of enabling key participants in the wireless value chain.

The Department of Computer Science at Williams College invites applications for an anticipated one-semester, half-time visiting faculty position in the spring of 2010.  We are particularly interested in candidates who can teach an undergraduate course in artificial intelligence or a related field.

Candidates should either hold or be pursuing as Ph.D. in computer science or a closely related discipline.  This position might be particularly attractive to candidates who are pursuing an advanced degree and seek the opportunity to incorporate additional classroom experience in their professional preparation.  Applications in the form of a vita, a teaching statement, and three letters of reference, at least on of which speaks to the candidate's promise as a teacher, may be sent to:

Professor Thomas Murtagh, Chair

Department of Computer Science

TCL, 47 Lab Campus Drive

Williams College

Williamstown, MA  01267

Electronic mail be be sent to cssearch [at] cs [dot] williams [dot] edu Applications should be submitted by October 15, 2009 and will be considered until the psotion is filled.

The Department of Computer Science consists of eight faculty members supporting a thriving undergraduate computer science major in a congenial working environment with small classes, excellent students, and start-of-the-art facilities.

Williams College is a highly selective, coeducational, liberal arts college of 2100 students located in the scenic Berkshires of Western Massachusetts.

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive.