Warranties
INTRODUCTION
Virtually every day, DGSE's Virtual Store contains new items. You can browse through our great product selection; when you locate an item you desire, insert the quantity and click "Add To Basket".
The checkout section will allow you to print out a fax in order or pay via credit card through secure purchasing.
PAYMENT METHODS
We accept all major credit cards including Visa, Mastercard, Discover, and American Express. There is no surcharge for using your credit card to make purchases. We will only charge your credit card after an item has been shipped.
Please be sure to provide your exact billing address --the address your credit card provider has on file for you.
SHIPPING AND HANDLING
Product Value |
Approximate |
Equal To or Greater Than |
Less Than |
Shipping/Handling Cost |
$0.00 |
$100.00 |
$5.00 |
$101.00 |
$200.00 |
$6.00 |
$201.00 |
$300.00 |
$7.00 |
$301.00 |
$400.00 |
$8.00 |
$401.00 |
$600.00 |
$9.00 |
$601.00 |
$800.00 |
$10.00 |
$801.00 |
$1000.00 |
$12.00 |
$1001.00 |
$1500.00 |
$14.00 |
$1501.00 |
$2000.00 |
$16.00 |
$2001.00 |
$2500.00 |
$18.00 |
$2501.00 |
$3500.00 |
$23.00 |
$3501.00 |
$5000.00 |
$28.00 |
INTERNATIONAL SHIPPING
We currently are able to ship to the US and Canada. We cannot ship anywhere outside the US or Canada.
FREIGHT DAMAGE
If your package was damaged in transit we will process your request and gladly pay for your return shipping and credit your account. We are unable to guarantee that a replacement will be available so in lieu of a replacement, we will provide a refund.
SALES TAX
Sales tax is applied to all Texas shipping addresses. DGSE is required by law to collect and submit sales tax in these states in which we are deemed to have a physical presence.
WARRANTIES
DGSE's products are sold "as is" and are non-returnable. The warranty period and service varies by manufacturer and by product, and is described on the product page. However, if the product is damaged in transit, not the product you purchased, is missing parts, or is defective, you may return it for a credit. To return a product under these circumstances, call or email us to let us know of the problem.
To receive proper credit, you will need to return your product as instructed. Your purchase must be in the condition you received it in, in original packaging with all warranty cards, manuals and accessories. All returned items must be received by our warehouse within 10 business days (two calendar weeks).