Date: Mon, 29 Dec 1997 19:25:14 GMT Server: Apache/1.2.1 Last-Modified: Mon, 01 Dec 1997 20:03:02 GMT ETag: "2ca12-52ca-348317f6" Content-Length: 21194 Accept-Ranges: bytes Connection: close Content-Type: text/html Wackenhut Customer Satisfaction Survey


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Wackenhut Info-Net

Customer Satisfaction Survey


Thank you for visiting our site. The Wackenhut Corporation is very interested in how you feel about the services we provide to you. We will analyze this information and make improvements, where necessary. Please fill out this short survey. It will be forwarded to the customer satisfaction desk for review.

Information to complete this survey:

  • Give individual ratings for each characteristic within each of the major categories.
  • Give an overall rating for each category shown in bold type.
  • Your comments in each section illustrate your ratings and will assist us in improving our services to you.

Rating Scale:

1 = Poor
2 = Needs Improvement
3 = Adequate
4 = Good
5 = Excellent


Client Evaluation
Company Name:*
Address:
City:*
State:*
Your Name:*
Title:
Telephone:
Email:*
Wackenhut Office Servicing Your Account:*

 
Please note: The fields marked with an asterick (*) must be completed in order to successfully submit this form. If you select "Submit Form" with a required field left blank, you will be returned here and will have to re-enter all previously entered information.

Staffing
Training:

Professional Appearance:

Professional Behavior:

Turnover Rate:

Supervision:

Staffing Overall:


Staffing Comments:


Security Reporting
Accuracy:

Timeliness:

Use of Correct Forms:

Post Orders:

Reporting Overall:


Security Reporting Comments:


Billing
Accuracy:

Ease of Process:

Billing Overall:


Billing Comments:


Management
Responsiveness:

Understanding of Your Issues:

Availability:

Number of Personal Contacts:

Management Overall:


Management Comments:


Overall Evaluation
The extent we are providing the services contracted:

The extent the services we are providing meet your needs:

Overall Services:

Overall Comments:


Please verify that the above information is correct and all required fields are complete, then select "Submit Form" button below.

If you'd like to speak to a Wackenhut representative, you can contact us at 561-622-5656.

 

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