Date: Fri, 21 Nov 1997 02:34:41 GMT Server: Apache/1.2.4 Last-Modified: Mon, 03 Nov 1997 04:32:04 GMT ETag: "14b8d-1642-345d53c4" Content-Length: 5698 Accept-Ranges: bytes Connection: close Content-Type: text/html Perle Systems Technical Assistance Page

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Technical Assistance Centre

Innovative products are only part of our world. At Perle, we are equally devoted to customer support. Our experienced network of dedicated sales representatives and authorized resellers is ready to assist you with remote access solutions. To help solve any installation or operational problem, our expert Customer Support engineers are available toll-free at no charge. And on-site service is available in many countries. When you do business with Perle, we are behind you every step of the way.

Please click here to access our Technical Assistance Centre worldwide telephone directory.

Year 2000 Compliance


Software Updates

We regularly release new versions of operating software for our remote access server and controller products. The latest versions are available for download for customers needing to upgrade to the latest level in order to assist in the resolution of technical problems that are being dealt with by our Technical Assistance group.

Please click here to access our AS/400 Products Software Download area.

Please click here to access our LAN Products Software Download area.


Tech Tips

394 Controller Will Not Come Active
Perle 494E Enhanced/Compatible Modes
PerleTALK for Windows and ASCII Servers
Upgrading OS for Model 394E-31 Chassis

494E & AS/400 TCP/IP Configuration Guide
(Available in US English, UK English, Deutsch, Français, Italiano, Japanese, Español and America Latina)

RAS Dial-Out and Faxing


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