Date: Fri, 21 Nov 1997 05:20:55 GMT Server: Apache/1.2.4 lock_local/0.1 Last-Modified: Fri, 18 Jul 1997 15:37:17 GMT ETag: "31def0-1470-33cf8dad" Content-Length: 5232 Accept-Ranges: bytes Connection: close Content-Type: text/html Benefits of Call Accounting - Xiox Corporation

Increase Cost Savings
  • Reduce Number of Calls Due to Increased Awareness of Accountability
  • Reduce Number of Minutes Per Call
  • Reduce Number of Abuse Calls
  • Reduce Number of Calls Over Incorrect Facilities
  • In-House Directory Printing Instead of Outsourcing
  • Identify Bad Trunks
  • Decrease Usage if Department Bills Back Employee for Personal Calls
  • Identify Calls Originating From Unused Extensions
Increase Employee Productivity
  • Reduced Non-Business Minutes Allows
  • Re-Employment of Lost Productivity
  • Tool to Identify How People Spend Time
  • Constructive Tool to Reward High Activity
  • Plan Labor Schedule - Peak Time, Etc.
  • Sales Tool - Let Representatives Review Numbers of
  • Calls Per Customer, etc.
  • Track Sales Cycles
Improve Employee Productivity
  • "You Can't Manage What You Don't Know"
  • Invest in a Tool to Manage Your Third or Fourth Largest Business Expense
  • Departmental Accountability Budget Preparation
  • Consolidation of Multiple Site Databases or Telecom Network Databases
  • Allocation of Cost by Vendor Type
  • Ability to Easily Identify Text Fields to Make Reports Easier to Read
  • Flexible Export to Other Devices Allows Integration with Existing Reporting Systems
  • Real Time Report Generation Supplies "On Demand" Reporting Power
  • Stable, Tested Software Will Provide Exceptional Return On Investment
Boost Security
  • Highlight Suspicious Activity and Review Unrecognizable Call Data for Hacker Detection
  • Prevent/Locate Unauthorized System Access
  • Real Time Notification of Exception Calling
  • Track After Hours Security Guards
  • Detect Bomb Threats
  • Selective Reporting/Display for Top Secret/Sensitive Materials
  • Account for Calls But Delete Detail (Call Processing)
  • Password Security to Prevent Moving from Call Processing
  • Keyboard Macro Available to Provide Additional Security
Make Administrative Tasks Easier
  • Department Bill Back
  • Client Bill Back
  • Allocation of Telecom Overhead
  • Save System Operator Time (Scheduled Report Option)
  • Speed Up Remote Site Information with Polling Pollable Buffers Eliminate Need for Remote Site Expertise
  • LAN-Based Allows Multiple Departments to Access Pertinent Data
  • Reduce Paper by Distributing Reports Electronically
Provide Traffic Management Information
  • Flexible Management of Complex Rate and Tariff Structures
  • Identify Unused/Misused Trunk Members
  • Identify FX Opportunities
  • Generation of a Data File for Xiox Traffic Engineering Series Based on Actual Usage
  • Cost Reduction by Selecting/Identifying Vendors (Sprint, MCI)
  • Busy Hour Studies for Overflow
  • Ability to Track On-Net/On-Net/Off-Net Traffic End-To-End


Copyright © 1997 Xiox Corporation.
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