Date: Thu, 18 Dec 1997 07:44:11 GMT Server: Apache/1.2.0 Last-Modified: Mon, 10 Nov 1997 17:32:08 GMT ETag: "2e4a01-3722-34674518" Content-Length: 14114 Accept-Ranges: bytes Connection: close Content-Type: text/html Survey

Tell Us About Yourself

To help us to better serve you, please take a moment to answer a few simple questions in our survey.

1. Last Name

2. First Name

3. Phone Number (optional)

4. E-mail Address

Check here if you would like to be contacted about future Avon sales and special events.

5. Birthday (we promise not to tell anyone!):

mmddyy

6. Age

    under 18
    18 - 24
    25 - 35
    36 - 44
    45 - 55
    55+

7. Gender

    Male Female

8. What is your approximate annual household income?

    Under $30,000
    $30,000 - $50,000
    $50,000 - $75,000
    $75,000 - $100,000
    Over $100,00

9. What is the highest level of education you have completed?

    Some high school
    Graduated high school
    Some college
    Graduated college
    Graduated studies
    Graduate degree

10. Have you ever bought any Avon Products?
Yes No - go to question 13.

11. When was the last time you purchased Avon products?

    during the past 3 months
    over 3 months to 6 months ago
    over 6 months to 1 year ago
    over 1 year ago

12. How did you last purchase Avon products?

    From my Avon Representative
    On Avon's store on America Online
    Through Avon Beauty & Fashion by Mail catalog
    Other (please specify)

Your online and internet usage :

13. From where do you primarily access the Internet?

    At my office
    From my home
    From school
    Other

14. At what speed do you access the internet (modem speed?)

    Less than 14.4 kbps
    14.4 kbps
    28.8 kbps
    56 kbps
    T1, T3 line
    other
    Don't know

15. What online services do you personally subscribe to (check all that apply)

    America Online
    Prodigy
    Compuserve
    Microsoft Network
    none
    Other (please specify)

16. What Web sites do you frequently visit?

    a.
    b.
    c.

17. Is this your first visit to our site?
Yes No

18. How did you access the Avon web site today?

    I typed in the URL directly
    I have the site bookmarked
    From a link on another site
    I saw the url in an Avon Advertisement
    From a search engine
    Other (please specify)

19. Why did you choose to visit our site today?(check all that apply)

    I was curious
    I wanted to look through your newest catalogue
    I wanted to purchase some Avon products
    I wanted to have a catalogue sent to me
    I wanted a Representative to contact me
    I wanted more information about Avon and it's products
    I wanted to know about the latest beauty trends
    I wanted to see what's new
    I wanted to talk to other Avon users

20. Do you feel comfortable purchasing a product online?

    Yes, I feel comfortable
    I'm not sure, but I would like to try
    No, I am not comfortable purchasing anything online at this time

21. If you are interested in shopping online, what types of products are you most likely to purchase?(check all that apply)

    Skincare (for ex. Skin-So-Soft, ANEW)
    Makeup
    Bath & Body
    Apparel
    Fragrance
    Jewelry Intimate Apparel
    Beauty Gifts
    None of the above

22. What area of our site did you find the most interesting or useful?

23. Which area of our site did you find the least interesting or useful?

24. Did the site meet your expectations?
Yes No

25. Please rate your Avon.com visit, using the following criteria
(Outstanding = 1, Above Average = 2, Average = 3, Needs Improvement = 4)

    Fun & informative experience
    1 2 3 4
    Easy to find my way around the site
    1 2 3 4
    Product selection was complete
    1 2 3 4
    Ordering information was
    1 2 3 4
    Overall online shopping experience
    1 2 3

26. What else would you add to our site to make it more useful for you?

27. How often would you come back to Avon.com?

    once a week
    whenever I need to order an Avon product
    once a month
    rarely
    never


Tips & Ideas | Shop Online | Corporate Communications | Avo n's Breast Cancer Awareness Crusade | Your Path to Opportunity | Avon in the News | Ask Avon | Survey | Site Map | Home